Privacy Policy

What Information We Collect

Personal Information You Provide

Your name, email address, username, and password when creating an account. Profile content such as images, music, metadata, and bio. Payment information (if applicable), handled securely via third-party services. Feedback, messages, or comments shared on the platform.

Automatically Collected Information

IP address, browser type, device information, and language preferences. Usage data like page visits, listening behavior, and navigation patterns. Cookies and similar technologies used for analytics and improving your experience.

How We Use Your Information

We use your data to:

• Provide, personalize, and enhance the Sonic Grid platform
• Support music uploads, storytelling content, and community interaction
• Communicate updates, respond to support requests, and announce new features
• Detect and prevent fraudulent or illegal activities
• Share anonymized usage data to help improve the platform and surface new artists

Sharing of Information

We do not sell your data. We may share certain information with:

• Service Providers: Payment processors, hosting partners, analytics services, and customer support tools
• Artists: If you comment on or interact with their content
• Legal Authorities: When required to comply with legal obligations or protect user and public safety

Your Choices & Rights

You are in control of your data. You can:

• Edit or delete your account anytime
• Access and download your data
• Opt out of non-essential emails and notifications
• Manage cookie preferences through your browser
• Contact us at privacy@sonicgrid.co for privacy-related requests

California Privacy Rights

If you are a California resident, you have specific rights under the CCPA and CPRA. You have the right to know, delete, correct, and opt out of the sale or sharing of your personal information. You will not be discriminated against for exercising any of these rights.

Categories of Personal Information Collected

• Identifiers (e.g., name, email, username)
• Account and profile data (e.g., bio, media uploads, preferences)
• Commercial information (e.g., transactions, purchase history if applicable)
• Internet or electronic network activity (e.g., usage data, device type)
• Geolocation data (general region based on IP address)
• Audio, visual, or similar content (e.g., music, profile images)

To submit a privacy request, email privacy@sonicgrid.co. We will verify your identity before fulfilling your request and aim to respond within 45 days.

Data Retention

We retain your data only as long as necessary to deliver our services or meet legal obligations. Content you create will remain active unless you choose to delete it.

Community & Public Content

Any music, visuals, or comments you choose to make public on the platform can be viewed by others. Please only share content you're comfortable having visible to the Sonic Grid community.

Children's Privacy

Sonic Grid is not intended for individuals under the age of 13. We do not knowingly collect information from children under 13 without verifiable parental consent.

Changes to This Policy

As Sonic Grid grows, we may update this policy. If there are significant changes, we'll notify you via email or platform notice. Continued use of the platform after such updates means you accept the new terms.